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Lowe’s Credit Card Customer Service - Phone Numbers and Contact Guide

Need help with your Lowe’s Credit Card? Whether you have questions about billing, activation, fraud, or a lost card, Synchrony Bank offers dedicated customer service teams available 24/7. Here are all the contact options in one place.

Quick Contact Numbers

Personal Cards

1-800-444-1408

Business Cards

1-866-232-7443

Lost or Stolen

1-888-840-7651

TDD/TTY

1-800-333-1082

Hours of Operation

  • Automated system: 24 hours a day, 7 days a week
  • Live agents: Monday to Saturday, 7 AM to 12 AM ET
  • Fraud support: 24/7

Contact Options

1. By Phone

Call the number that matches your card type. Have your card and personal information ready for faster service.

2. Online Message Center

Log in to lowes.syf.com, click Message Center, and send a secure message to a Synchrony representative.

3. Mail

Write to:

4. Payment Mailing Address

5. In-Store Support

Visit any Lowe’s customer service desk for account help or payment processing.

Common Reasons to Contact Customer Service

  • Activate a new card (also available at lowes.syf.com/activate)
  • Report a lost or stolen card
  • Dispute a charge
  • Request a credit limit increase
  • Update personal information
  • Cancel your account
  • Enroll in autopay
  • Set up paperless billing

Tips for Faster Service

  • Call during off-peak hours (early morning or late evening).
  • Have your account number, SSN, and ZIP code ready.
  • Use the online chat or Message Center for non-urgent issues.
  • Enable text alerts to reduce the need for calls.

Activate Your Card

Step-by-step activation guide.

Pay Your Bill

Every payment method explained.